Integrated annual report

For Lux Island Resorts LTD
and its subsidiaries

2017

Key performance highlights



Chairman's report

Arnaud Lagesse

Dear Stakeholders,
The Board of Directors is pleased to present the Integrated Annual Report of Lux Island Resorts Ltd and its subsidiaries for the year ended 30th June 2017. This report was approved bu the Board of Directors on 26th September 2017.
Arnaud Lagesse - Chairman

Chief Executive's report

Arnaud Lagesse

Throughout 2017, LUX* Resorts & Hotels consistently pursued its strategic plan, strengthening the foundation for growth in sustainable earnings, while at the same time contributing to the economy, society and environment within Mauritius as well as all the countries where LUX* operates. Amidst year long challenges in many of our key markets, we have delivered yet another year of strong financial performance.
Paul Jones - CEO

Financial Highlights and ratios

Financial Highlights and Ratios

Financial status at a glance

Financial Status at a glance

At LUX*, we enjoy making guests happy, helping them celebrate life

Lux Island Resorts Ltd
Board of Directors

Lux Hospitality Ltd
Board of Directors



Awards

LUX* RESORTS & HOTELS 2016

LUX* RESORTS & HOTELS awarded luxury hotel and resort operator of the year 2016 by TTG Award

LUX* RESORTS & HOTELS ranked second by Family Traveller Awards 2016

LUX* RESORTS & HOTELS awarded best hotel group of the year 2016 for the fourth edition of the Ile Maurice Tourisme Award

LUX* RESORTS & HOTELS awarded star luxury hotel brand By UK Travel Bulletin Star Award 2016

LUX* RESORTS & HOTELS awarded best resort chain 2016 by French Magazine Le Quotidien du Tourisme.

LUX* RESORTS & HOTELS awarded best website 2016 by Travel d'OR

LUX* RESORTS & HOTELS awarded Indian Ocean's leading boutique hotel brand by the World Travel Awards Africa and Indian Ocean 2016

LUX* RESORTS & HOTELS awarded international 5 stars hotels by International Hotel Awards 2016

LUX* RESORTS & HOTELS awarded best hotel resort in Mauritius by International hotel Awards 2016

LUX* RESORTS & HOTELS awarded best Hotel Africa by International Hotel Awards 2016

LUX* RESORTS & HOTELS ranked 6th among the top 25 small luxury brands for value, by reviewPro 2016 report

LUX* RESORTS & HOTELS 2017

LUX* RESORTS & HOTELS wins star Luxury Hotel brand of the year 2017 by the Travel Bulletin Star Award

LUX* RESORTS & HOTELS as best hotel group of the year 2017 for the Ile Maurice Tourisme Award

LUX* BELLE MARE 2016

LUX* Belle Mare awarded luxury stylish hotel award 2016 by World Luxury Hotel Awards

LUX* Belle Mare awarded the international hotel of the year 2016 by UK Food & Travel Award

LUX* Belle Mare ranked 1st for Trip Advisor Traveller's Choice 2016

LUX* Belle Mare awarded 2016 certificate of excellence by Trip-Advisor

LUX* Belle Mare awarded Travel Life Gold Certification 2016

LUX* Belle Mare awarded Mauritius leading family resort 2016 by the World Travel Awards Africa and Indian Ocean

LUX* Belle Mare awarded Indian Ocean's leading culinary hotel 2016 by the World Travel Awards Africa and Indian Ocean

LUX* Belle Mare awarded gold award in the Love by Guests awards 2016 by Hotel.com

LUX* BELLE MARE 2017

LUX* Belle Mare ranked 2nd among the top 10 hotels in Mauritius and described as paradise on earth by Trip-Advisor users

LUX* Belle Mare ranked 2nd among the top 25 hotels in Africa and describe as a truly enviable place for holidays by Trip-Advisor

LUX* LE MORNE 2016

LUX* Le Morne awarded Luxury honeymoon hotel by World Luxury Hotel Awards 2016

East Restaurant at LUX* Le Morne awarded best Thai Restaurant in Africa by World Luxury Restaurant Awards 2016.

LUX* Le Morne awarded 2016 Travel Life Gold Certification

LUX* Le Morne awarded 2016 Certificate of excellence by Trip-Advisor

LUX* LE MORNE 2017

LUX* Le Morne ranked 3rd among the top 10 hotel in Mauritius for its service by Trip-Advisor

LUX* Le Morne ranked 3rd for Trip Advisor Traveller's Choice award 2017 top 10 hotels for service in Mauritius

LUX* GRAND GAUBE 2016

LUX* Grand Gaube awarded 2016 Certificate of Excellence by Trip Advisor

LUX* GRAND GAUBE 2017

LUX* Grand Gaube awarded the Luxury Spa Group in the category Continent Winner Indian Ocean by World Luxury Spa Awards 2017

LUX* Grand Gaube awarded Destination Spa in the category Country Winner by World Luxury Spa Awards 2017

LUX* Grand Gaube awarded as Beauty Spa in the Category of Country Winner by World Luxury Spa Awards 2017

LUX* Grand Gaube awarded Luxury Resort Spa in the category of Country Winner by World Luxury Spa Awards 2017

LUX* Grand Gaube awarded Fitness Spa in the category of Country Winner by World Luxury Spa Awards 2017

LUX* SAINT GILLES REUNION 2016

LUX* Saint Gilles awarded Reunion Island's leading hotels 2016by World Travel Awards Africa & Indian Ocean

LUX* Saint Gilles awarded 2016 Certificate of Excellence by Trip-Advisor

LUX* SAINT GILLES 2017

LUX* Saint Gilles awarded best hotel in Reunion Island by World Travel Awards 2017

LUX* SOUTH ARI ATOLL 2016

LUX* South Ari Atoll awarded 2016 Travel Life Gold Certification

LUX* South Ari Atoll awarded 2016 Certificate of Excellence by Trip-Advisor

LUX* SOUTH ARI ATOLL 2017

LUX* South Ari Atoll awarded as the best hotel in the Indian Ocean 2017 by World Travel Awards

LUX* TEA HORSE ROAD LIJIANG 2016

LUX* Tea Horse Road Lijiang awarded best Boutique hotel by T+L Magazine Hotel Awards 2016

LUX* Tea Horse Road Lijiang awarded best new opening hotel by T+L Magazine Hotel Awards 2016

LUX* BODRUM 2017

LUX* Bodrum has been honoured by the Silver Award Winner in the architecture, building and structure design category at Milan's A' Design Award.

WHAT’S NEW AT LUX*

NEW REASONS TO GO LUX*

Smile all the Stay Campaign

Smile, and the world smiles at you

Our light-hearted, new advertising campaign, ‘Smile All The Stay,’ brings in optimism and a fresh perspective on luxury by associating it to joy, happiness and the smile of a stress-free LUX* holiday. Combining strategy expertise with creative prowess, our Marketing team, along with the creative agency, BETC Paris, crafted a bold and brightly coloured campaign that enables us to flaunt the values that create our brand’s DNA. Smile All The Stay is based on the science behind a smile and encourages viewers to reconnect to the more simple acts - whether it be kindness or generosity. It is about lifestyle, mood, and spirit.

The integrated campaign cuts through the noise quickly and effectively. Six key visuals encapsulating the zestful, magnetic character of the LUX* hotels and resorts are running in a variety of renowned publications that target our widely traveled clientele, and the campaign benefits from a strong multichannel online presence through Facebook, Twitter, WeChat, Weibo, and Instagram. Our goal was to create a campaign that conveys our mission of helping people celebrate life and making each moment matter.

At LUX*, we take pride in striving to make each moment matter for our guests

OUR HOTELS AROUND THE WORLD

OUR HOTELS & NEW OPENINGS

CHINA

Where old-meets-new

LUX* Tea Horse Road Lijiang, Yunnan Province, China
LUX* Tea Horse Road Benzilan, Yunnan Province, China
NEW OPENINGS
LUX* Organic Escapes Chengdu, China (2018)
LUX* Luxe Lakes, Chengdu, China (2019)


A storied past. Ancient customs. Rivers. Temples and palaces. Great city walls. A bold new architectural aesthetic. Bargains. Hutong. Where the traditional continues to influence the new. Sprawling metropolis. Watertowns. Pine-shaded hills. Forested mountains. Rolling hills. Tempting dishes. Unexpected charms. Grandeur and opulence. Peaceful riverbanks. Welcome to China, where the remnants of great civilizations blend in with the new.

Reunion

Where adventure seekers and stargazers elope

LUX* Saint Gilles, Reunion Island
Hotel Le Recif, Reunion Island

Staggering beauty. Food trucks. Volcano. Lunar landscapes. Beachtowns. Where ‘gîtes’ serve as bases for travelers to go hiking and horseback riding. Natural wonders. Colonial-era houses. Star-gazing. French cuisine influenced by a Creole heritage. An emerging center for the arts. A backpacker’s paradise. Eclectic. Vibrant culture. Welcome to Reunion Island, where the beauty of the environment pulls you in.

Maldives

Sunseekers will find happiness in this place...

LUX* South Ari Atoll, Maldives
NEW OPENINGS
LUX* North Male Atoll, Maldives (2018)

Another world. Blue. Tiny islands that capture an immense amount of beauty. Coral reefs. Decadent dishes. Dazzling white sandbanks. Long hours basking in the sun. Indian Ocean. Atolls. Water-villas. Exquisite resorts. Morning beach strolls. Sun-kissed skin. Welcome to the Maldives, where you may rest, recover and reflect.

Turkey

Where you should be this summer

LUX* Bodrum, Turkey


Hidden coastal gems. Gorgeously craggy Aegean coastline. Vibrant, historic culture. Sunbaking. Old-town charm. Meze. Cerulean blue. Turkish coffee. A magnetic escape. Impressive cooking. Eclectic. The influences of the many empires. Rare finds. Welcome to Turkey, a country whose cultural scene, architecture and cuisine unrivalled.

U.A.E

Where there is always something to do

NEW OPENINGS
LUX* Al Zorah, United Arab Emirates (2019)


Where tradition meets modernity. Architecture. Design. Exquisite taste. Opulent dining. Souk. Immeasurable riches. Fast-rising cities. Pulse-quickening skyscrapers. An emerging center for contemporary art. Picturesque seaside walkways. Bazaar. Stylish cafés. Quiet shores and warm seas. Vast expanses of desert and wetlands. Pink flamingos. Welcome to the UAE, where the blend of tradition and contemporariness is both unexpected and dazzling.

Mauritius

At the top of your dream vacation bucket list

LUX* Belle Mare, Mauritius
LUX* Le Morne Mauritius
LUX* Grand Gaube, Mauritius
Tamassa Resort, Bel Ombre, Mauritius
Merville Beach, Grand Baie, Mauritius
Ile des Deux Cocos, Mauritius


Glimmering lagoons. Coastal delights. Enchanting landmarks. Markets abuzz with chatter. Crushed green chillies. Unrivalled service and charm. Encounters with tradition. Sizzling, steaming hot street food. Creole-style architecture. Filao-studded beaches. Temples, mosques and churches. The chirping of birds. Volcanic-rock islets. Forests of dark, luxuriant foliage. Welcome to Mauritius, where contrasting cultures, religions and customs form the Mauritian identity.

Vietnam

Where the ocean is myriad shades of green

NEW OPENINGS
LUX* Phu Quoc, Vietnam (2019)


Limestone islands scattered around emerald green waters. Floating villages. Cities that retain an old-world charm. Tuk-tuk. Steaming bowls of pho. A nation with a voracious appetite. Great coffee. Night markets. A stunning example of old-meets-new. Quiet rows of rice paddies. Places of worship. A mythically beautiful hideaway. Welcome to Vietnam where otherworldly landscapes retain an aura of mystery.

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